More security thanks to the new 3D-SECURE and SecureCode system

Since October 1, 2008, security has been reinforced in terms of payment by bank card thanks to the 3D-SECURE system implemented by most of the major banks.
You must now enter an additional authentication code to make a payment by credit card on our online store.
This authentication is done directly on the site of your own bank.
The purpose of this is to greatly reduce the chances of fraudulent use of your bank card because even in the event of theft of your credit card, it could not be used without knowing the authentication code.

Without the 3D-SECURE device

It was possible to pay simply with the credit card number, the expiry date and the three-digit pictogram on the back of your card.
This allowed the owner of your card (whoever he was) to use your card without your consent.

With the 3D-SECURE and SecureCode device

You have a special personal code dedicated to your purchases on the Internet.
This allows you to authenticate and ensure that it is the cardholder who is making the payment.
It is no longer possible to use your bank card without your consent.

Concretely, to pay for an order with 3D-SECURE

- As usual, you must enter the credit card number, validity date and the pictogram on the website of our banking partner Société Générale.

- You will then be directly redirected to your bank to enter the authentication code.

- When this information is entered and validated by the two banks (our bank Crédit Agricole and yours), you will automatically be redirected to our online store.

How to find my 3D-SECURE or SecureCode authentication code

Depending on your bank, this code has either been assigned to you directly or you will be asked to define it when you make your first payment by bank card on the Internet
(variable depending on your bank's policy and the type of card).
Some banks will ask you for your date of birth, for example, others will ask you to create this code when you use it for the first time ...
You can contact your bank directly for more information on your authentication code.

What happens if the authentication is not successful?

If after 3 attempts, the authentication fails, your credit card will be deactivated.
It will no longer be possible to make a payment via the internet with your card.
However, you can continue to use your bank card as normal to withdraw money or pay via a physical bank payment terminal.
You will need to contact your bank to reactivate your bank card for Internet payments.

For more information, you can connect directly to the MasterCard site or to the Visa site or to that of your bank by clicking on the corresponding logo below.